Information we collect

When you place an order or contact us, we may collect information such as:

• Your name
• Phone number
• Email address
• Delivery and billing address
• Order and purchase details
• Any information you provide when contacting our customer support

We may also collect basic information about how you use our website to help us improve your shopping experience.

How we use your information

• Process and deliver your orders
• Contact you regarding your order
• Confirm orders and delivery details
• Provide customer support
• Process returns or exchanges
• Improve our website, products and services
• Send updates, offers or promotional information where applicable

Payment information

For online payments, your payment details are processed through secure payment services. Gulzaa does not store your complete card or payment credentials on our website. For Cash on Delivery orders, payment is made directly to the courier at the time of delivery.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and provide a better browsing experience. You can manage or disable cookies through your browser settings; disabling certain cookies may affect some website features.

Sharing your information

We do not sell or rent your personal information. We may share necessary information with trusted third-party service providers, such as courier and delivery companies, payment service providers, and website hosting services who help us operate our business. These parties only receive the information necessary to provide their services.

Data security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Third-party links

Our website may contain links to third-party websites or social media platforms. Gulzaa is not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before providing them with your personal information.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, website or business practices. Any updates will be posted on this page.

Contact us

If you have any questions about our Privacy Policy or how your information is handled, you can contact us: